Odyssey Personal Training Privacy Policy
Effective Date: 03/11/2024
Introduction
Odyssey Personal Training ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using our services, you agree to the terms of this policy.
1. What Personal Information We Collect
We collect the following types of personal information from our clients and website visitors:
Contact Information: Name, email address, phone number, and postal address.
Health and Fitness Information: Information related to your health, fitness goals, medical history, and other related data provided during consultations or through our services.
Payment Details: Financial information such as credit card details for payment processing.
Website Usage Data: Information about how you interact with our website, including IP addresses, browser details, and cookies.
2. How We Collect Personal Information
We collect personal information through:
Online sign-up forms
In-person consultations
Email or phone interactions
Direct bookings through our website or third-party platforms
3. Why We Collect Your Personal Information
We collect personal information to:
Provide and manage our personal training services
Tailor fitness and nutrition programs based on your goals
Process payments and manage billing
Communicate with you about your progress, upcoming sessions, or important updates
Improve our services, website, and customer experience
4. Disclosure of Personal Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties when necessary, including:
Payment processors: To securely process payments
Service providers: For website hosting, customer management systems, and fitness apps
Legal and regulatory authorities: If required by law
We ensure any third parties we work with comply with Australian privacy laws.
5. How We Store and Protect Your Personal Information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorized access. Your information is stored securely, whether electronically or in paper format. Access to your personal information is restricted to authorized personnel.
6. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to your personal information at any time.
Correction: If your personal information is inaccurate, outdated, or incomplete, you have the right to request correction.
Complaints: If you believe we have breached your privacy rights, you may contact us to lodge a complaint.
7. Use of Cookies and Website Data
We use cookies on our website to enhance your browsing experience. Cookies help us track website usage and tailor our services to better suit your needs. You can control or disable cookies in your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to access or correct your personal information, please contact us:
Odyssey Personal Training
Email: Info@odysseypt.com.au
Phone:+61 407 587 707
Address: 2/889 - 891 Burwood Highway, Ferntree Gully, 3156, VIC